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Terms & Conditions

1. Introduction & Agreement

 By accessing this website or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any order-specific terms. If you do not accept these Terms, please do not use the site or place orders.

2. Definitions

  • ⦁ “We”/”Us”/”Our” refers to Mega Medical & Pharmaceuticals Pty Ltd (ABN 22 655 567 301).
  • ⦁ “You”/”Customer” refers to the person or organisation using our website or placing an order
  • ⦁ “Goods” means the medical and pharmaceutical products ordered.
  • ⦁ “Order” means your offer to purchase Goods, which becomes a binding contract only upon our written acceptance.
  • ⦁ “Writing” includes email, fax, or letter.

3. Application & Amendment

  • ⦁ These Terms apply to all orders placed.
  • ⦁ We may amend the Terms at any time. It is your responsibility to review this page periodically for changes.

4. Orders & Acceptance

  • ⦁ Acceptance of your Order occurs only when confirmed via email or order number.
  • ⦁ We reserve the right to accept or refuse any Order, in whole or part.
  • ⦁ Orders cannot be varied or cancelled by you except with our written approval.

5. Price & Freight Handling Fee

  • ⦁ Prices are based on our current list at dispatch time and are exclusive of GST unless stated.
  • ⦁ We may adjust prices.

6. Payment & Credit Terms

  • ⦁ Payment is due at the time of ordering if placed on the website.
  • ⦁ Payment within 30 days of invoice is required for Order Form method, unless otherwise agreed in writing.
  • ⦁ No setoffs are permitted

7. Retention of Title

  • ⦁ Ownership of Goods remains with us until full payment is received.
  • ⦁ You hold Goods as bailee and owe fiduciary duties until payment.

8. Security Interest (PPSA)

  • ⦁ You grant us a security interest in Goods and proceeds under the Personal Property Securities Act 2009 (Cth). This includes goods mixed or transformed.
  • ⦁ You authorise us to register any necessary financing statements and to require updates to your information.
  • ⦁ You may not grant other security interests in priority to ours without prior written consent
  • ⦁ On default (e.g., non-payment, insolvency), we may repossess Goods and enforce rights under the PPSA.

9. Delivery & Risk

  • ⦁ Goods are dispatched from our Sydney warehouse (or other location advised).
  • ⦁ Risk passes to you upon dispatch.
  • ⦁ Delivery times are estimates; we are not liable for delays due to unforeseen events or courier issues.

10. Cancellation, Returns & Refunds

  • ⦁ You may cancel an Order only with our written consent and early in the dispatch process; restocking or handling fees may apply.
  • ⦁ Returns must comply with the Australian Consumer Law and be unused, in original condition and packaging
  • ⦁ Faulty, mis-described, or unfit Goods qualify for statutory remedies.

11. Compliance & Product Handling

  • ⦁ As a wholesale distributor of medicines, we comply with the Australian Code of Good Wholesaling Practice for Medicines and relevant State regulations.
  • ⦁ You must store and use Goods following label and regulatory requirements.

12. Intellectual Property & Branding

  • ⦁ All content on this website—including trademarks, logos, product images, and text—is owned by or licensed to us. Reproduction or distribution is prohibited without prior permission.

13. Limitation of Liability

  • ⦁ To the extent lawful, our liability is limited to the invoice price of the relevant Goods.
  • ⦁ We exclude liability for indirect or consequential losses (like lost profits), except where prohibited under law.

14. Acceptable Use of Website

  • ⦁ You agree not to misuse the site—for example, by uploading harmful software, impersonating others, or reverse-engineering content.
  • ⦁ Breach may lead to termination of access and legal consequences.

15. Privacy

  • ⦁ Collection and handling of personal information is governed by our Privacy Policy, compliant with the Privacy Act 1988 and Australian Privacy Principles (APPs).

16. Governing Law & Jurisdiction

  • ⦁ These Terms are governed by the laws of the Commonwealth of Australia and New South Wales.
  • ⦁ You submit to the exclusive jurisdiction of the courts of New South Wales.

17. Severability

  • ⦁ If any provision is invalid or unenforceable, it does not affect the validity of the remaining provisions.

9. Delivery & Risk

  • Goods are dispatched from our Sydney warehouse (or other location advised).
  • Risk passes to you upon dispatch.
  • Delivery times are estimates; we are not liable for delays due to unforeseen events or courier issues.

18. Contact Information

Mega Medical & Pharmaceuticals Pty Ltd
ABN: 22 655 567 301
Phone: (02) 9644 9893

Address: 349 Chisholm Road Auburn NSW 2144