Mega Medical and Pharmaceutical Supplies, the registered brand of Selima Pharmaceuticals under Taseme Pty Ltd, ABN: 22 655 567 301 of 349 Chisholm Road, Auburn NSW, 2144 (“Ultra Nature”, “us”, “we”, “our”), complies with the Privacy Act 1988 (Cth) (“Privacy Act”) and the applicable Privacy Principles in the Privacy Act when handling personal information, together with the Health Records and Information Privacy Act 2002 (NSW) (“HRIP Act”) and the applicable Health Privacy Principles in the HRIP Act when handling personal information which is health information, together with the General Data Protection Regulation (GDPR) to the extent it applies.
We take the protection of your personal information seriously. Personal information includes personal data (as defined in the GDPR) and means any information or opinion, whether true or not, about a person who is identified or whose identity can reasonably be established or any information relating to an identified or identifiable natural person (“Personal Information”).
We collect Personal Information for the purposes of delivering our products and services (“Products”). We may collect information through the Ultra Nature website located at https://ultranature.com.au/ (“Website”) or in the course of the sale and distribution of our Products in person, verbally and/or in writing from time to time.
We collect Personal Information from our customers – when they register on our Website, or otherwise in the course of providing our Products or services at any other time from time to time when we receive enquiries through the Website or when the Website is otherwise accessed or used, when we receive enquiries via email; and from third-party service providers – when they are engaged to supply services to us (such as professional services), provide information to us or invoice us for the provision of services.
The kind of Personal Information we may collect will depend on who you are (e.g. a client or third-party service provider) and the nature of your interaction with us, and may also include health information. We may ask for your full name, email address, postal or residential address, age, weight, gender, any medical conditions or allergies/intolerances, nutritional supplement use, billing information and other Personal Information. If you do not provide us with all the information we request, we may not be able to ship our Products or otherwise provide our Services.
Some Personal Information we collect may include health information. Health information includes any information collected about your health or disability and any information collected in relation to a health service you have received (“Health Information”). We collect Health Information from customers for the purposes of providing purchased dietary advice or meal plans and/or keeping a record of the Products and/or Services you have purchased from us.This enables us to safely, appropriately and accurately provide our Services and assess the needs of our customers in the provision of our Services and generally assist in optimising the quality of our services.
By engaging us or registering your details on our Website, and/or using our Website or supplying information or documents to us or otherwise engaging our Services, you freely give your specific and informed consent to us collecting, using and disclosing your Personal Information (including Health Information) for the purposes specified in this Privacy Policy.
We comply with the Health Privacy Principles and the GDPR in the collection, use and disclosure of all Health Information. We collect your Health Information: from our customers when they request an assessment for the purposes of dietary advice, and/or purchase a meal plan or associated package; We comply with the Health Privacy Principles and the GDPR in the collection, use and disclosure of all Health Information. We collect your Health Information: from our customers when they request an assessment for the purposes of dietary advice, and/or purchase a meal plan or associated package;
We comply with the Health Privacy Principles and the GDPR in the collection, use and disclosure of all Health Information. We collect your Health Information: from our customers when they request an assessment for the purposes of dietary advice, and/or purchase a meal plan or associated package; as necessary for the provision of our Services, but only as necessary for the provision of our Services, or as otherwise in accordance with your consent, or as may be required by law including Court order; only from you (or from someone authorised by you) (including your caregiver if you have one); with care, taking reasonable steps to ensure your information remains confidential and that any persons we disclose it to in accordance with this Privacy Policy are also required to keep it confidential; with accuracy, on the basis that you may at any time request a copy of the Health Information that we hold by emailing us at orders@ultranature.com.au. In the event our records are found to be inaccurate, we will rectify any inaccuracies on the basis of the further information you provide.
You expressly agree that we may disclose Personal Information (excluding Health Information) to third parties for purposes associated with your purchase of our Services and to third-party service providers we engage to help us deliver our Services and for our own marketing purposes. We will only disclose Personal Information to additional third parties with your consent or if permitted or authorised to do so by law. Some places outside of Australia may have inadequate data protection laws or may offer differing levels of protection of Personal Information which are not as high as in Australia. We agree only to use data processors who provide sufficient guarantees that they will implement appropriate technical and organisational measures that ensure compliance with the GDPR and protect the rights of the data subject, and only to third parties who agree to comply with this Privacy Policy.
We take reasonable steps to protect all Personal Information (including Health Information) from misuse, interference, loss, unauthorised access, modification or disclosure. We will retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. We will also take reasonable steps to ensure the Personal Information we collect, use or disclose is accurate, complete and up to date.
The right to erasure (which encompasses the ‘right to be forgotten’) gives you a right to require us to delete your Personal Information in certain circumstances, and/or to return it to you, including but not limited to where your Personal Information is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal ground for processing your data. If you wish to have your Personal Information erased and/or returned to you, please notify us at http://sales@megapharm.com.au.
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